Infection Control Update on Multi-Drug Resistant Organisms (MDROs)

July 30

Audio Conference, 11 a.m. to 12:30 p.m.

Community acquired MDROs are on the rise and this has major implications for the home care and hospice worker. This educational program will provide the latest information concerning the "super bugs" to keep your patients and employees safe.

»Download a registration form

HCA's Senior and Financial Managers Retreat

August 7-8

Saratoga

After a multi-year hiatus, HCA is pleased to again offer the popular Senior and Financial Managers Retreat on August 7 and 8 in Saratoga Springs.

Retreat highlights include an update on federal issues affecting home care from William Dombi, Vice President for Law, National Association for Home Care and Hospice (NAHC). The Retreat will also offer attendees information on how state regulators can work collaboratively with managed care organizations. Attendees will also learn strategies and tactics to enhance their leverage in the managed care arena.

»Download a registration form

Audio Conference: Managing Performance in Today's Workplace

August 19

1- 2:30 p.m.

Audio Conference

Managing performance is a critical strategy for leaders trying to create a positive workplace. Even in the face of workforce shortages, inadequate or unacceptable performance cannot be tolerated or it will begin a downward performance spiral that is increasingly difficult to reverse. This session explores several key aspects of performance management, including giving difficult feedback, using a positive discipline approach, and sorting through performance versus attitude issues.

At the end of the session, participants will be able to:

1. Apply key strategies for effective performance management.
2. Apply an effective process for giving difficult feedback.

Presenter: Dr. Jo Manion, PhD, RN, CNAA, FAAN, Founder and Senior Consultant, Manion and Associates. Dr. Manion, a keynote speaker at HCA's 2008 Annual Conference, is a nationally recognized speaker, author and senior management consultant for businesses and health care organizations. Her focus is creating positive workplace environments with high impact retention strategies in a practical and down-to-earth approach.

»Download a registration form

Corporate Compliance Symposium

September 5, 2008

9 a.m. - 3:30 p.m.

Westchester Marriott, Tarrytown

James Sheehan, Medicaid Inspector General, and Heidi Wendel, Director of the Medicaid Fraud Unit of the NYS Attorney General's Office, are the keynote speakers at this must-attend event for home care agency leaders and their corporate attorneys.

Attendees will also hear from Mark Thomas, Esq., of Wilson, Elser, Moskowitz, Edelman & Dicker — one of the state's most knowledgeable experts on health care corporate compliance and fraud control — who will offer insights about the latest in regulatory compliance, what it means for your agency and how you can implement programs to effect change.

Don't miss this important event — and the unique opportunity to hear from key decision makers in the arena of regulatory compliance.

»Download a registration form

Blueprint For OASIS Accuracy

September 9-10

LaGuardia Marriott

102-05 Ditmars Blvd.

East Elmhurst, New York

Learn practical skills and strategies to allow you to locate the information you need to answer your day-to-day OASIS data collection questions — now, and in the future!

»Download a registration form

Person-Centered Transitions of Care: Challenges and Successes for Discharge Planning Across the Continuum

September 24

Holiday Inn Wolf Road

Albany

For all individuals, consumers and professionals, vested in improving person-centered transitions between care settings and coordination of care across the health care continuum.

»Download a registration form

ICD-9-CM Code Update

September 26

Audio Conference

11 a.m.-12:30 p.m.

ICD-9-CM codes are updated annually with multiple additions, revisions, and deletions that effect accurate health care coding and billing. This year is no exception, with over 300 code changes, including 73 new and expanded neoplasm codes, as well as 42 new V codes. Once these changes are released, home health agencies have a narrow window to educate staff and prepare for implementation.

This teleconference will review the pertinent code changes that take effect October 1, 2008. Case study application of new and revised codes will provide examples of accurate use of the newly released codes. Clarification of changes, deletions and application of the new codes will prepare staff to code accurately and further ensure accurate agency reimbursement.

»Download a registration form

ICD-9 CM Coding for Home Care Clinicians and Homecare Coding Specialist Diagnosis Certification Exam (HCS-D)

October 2-3

Westchester area (site to be determined)

This program includes a comprehensive overview of ICD-9-CM coding with specific application to the home health industry. Coding mandates, exceptions and best practices will be reviewed. Upon completion of this fast-paced, interactive code program, participants will be eligible to take the Homecare Coding Specialist Diagnosis (HCS-D) national certification exam being given the following day.

Save the Date: further information and a registration form will be available soon.

A Proven How-To-Do-It Supervisory Management Training for Supervisors, Managers and Directors

October 24
Syracuse, Doubletree Hotel

Supervision/Plus is a management training program designed specifically for supervisors, managers and directors in home care and hospice agencies. It is a skill-development, how-to-do-it training. Supervisors and managers will learn the most effective strategies for supervising and motivating staff and the newest approaches for increasing the morale, team commitment and retention of valuable employees. Participants will learn strong supervisory skills they can apply immediately. Among the issues addressed in this training are:

• How to deal with a supervisor's most challenging employee and what to do when all else fails.
• Why certain types of supervision will not motivate some employees.
• How the wrong approach to supervision can actually de-motivate better employees and lead to high turnover.
• What the four major approaches to supervision are and when to use each approach.
• How to determine the "functional level" of each employee and use this knowledge to improve motivation, performance and commitment.
• What the best approaches are for improving staff morale, commitment and retention.
• How to best supervise and motivate staff at all levels in highly regulated and high-pressure environments.

»Download a registration form

HCA's Clinical and Technology Conference

November 5-6

Holiday Inn Wolf Road

Albany

Educational conference with a focus on clinical policy, clinical health challenges, and the latest in home care technology.

Save the Date: further information and a registration form will be available soon.